B

Brandie Yoder

3 years ago

Went through the drive thru last night. I ordered...

Went through the drive thru last night. I ordered 2 orders of nuggets. A baconator(plain) meal- large with a dr. Pepper, an order of large fries and a lemonade. The ONLY things that were correct were the nuggets and lemonade.
The burger was wrong, came with a medium fry and a strawberry lemonade, and the other order of fries was missing.
The young man at the drive thru told me the receipt was In the bag so I drove off.
When I got home and realized that only quarter of my order was correct, I dug through the bags and guess what? No receipt.
I know it's partially my fault because I SHOULD have checked my order before driving off, but there was a huge line behind me.

The only reason I'm giving two stars, is that the manager did chase the tweakers away were sitting near the drive thru line shooting up In the shadows.

***
Wendy's did respond to this review. But it seems to have disappeared. So here is it.

Response from the owner 11 minutes ago
We understand how frustrating order accuracy issues can be.

Well. I'm glad you understand. Could you possibly train your staff a little better? Because you basically stole from me.

After your reply, I think I'm just going to call corporate.

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