If I could give zero stars I would. This has been ...

If I could give zero stars I would. This has been the worst experience of my entire life. I went in to turn in a lease and lease a new vehicle at Fredy on 1/19/19. I was told by my salesmen Nile/Brooke during negotiations that it would be a 36-39 month lease with 12,000 miles a year. When I signed the paperwork they told me it was 48 months instead of 36 or 39 months and when asked who I should talk to they told me I could talk to someone if I want, but my payments are going to go way up. They stated their system was down and were not able to process my vehicle on the day I purchased it (1/19/19) so I wasn t able to sign paperwork until 1/31/19. I also have been driving around with an expired plate since 2/7/19. Don t bother calling and trying to speak to the sales manager Daniel, because they will continually transfer you to a voicemail where you can t leave a message. & to top it all off my old car is still in my name even though I haven t had the vehicle since 1/19/19. I will NEVER get a Kia again.