Jemma Jams

Review of Hyatt Regency Newport Beach

Front desk was not accommodating. We booked this ...

Front desk was not accommodating. We booked this hotel so that we could stay with friends flying in from out-of-state. We called when we made the reservation and again the morning of our stay. Not only were we not in the same building of our friends, we did not even get an adjoining room with our young children when we checked-in. We have stayed at the Marriott just up the street, which I would highly recommend over this Hyatt. I never leave reviews, even when I have bad service so it is saying something for me to make the effort to login and type a review. Do yourself a favor and book the Marriott. Nice property and much better service