Vellene Taylor Review of Hyatt Regency Newport Beach
I was very disappointed with our stay. We had pick...
I was very disappointed with our stay. We had picked this hotel for its high ratings but when we arrived the first view of the room was very disappointing. The popcorn ceiling had been repaired over the years from problems/wall removals, not a 4 star first overview. Once we arrived from dinner back to our room we turned on the A\C and watched some TV before going to bed, after about an hour of listening to this tractor/heavy equipment going outside we called down to the front desk and asked when it was going to stop, they said that they would check. We called back again and they said that they could find out where the noise was coming from. It was now 11:00 pm and we looked out our door and found out the the sound was our A/C unit that was making the noise, at this point it was late enough that we went to bed and tried to sleep with no air conditioning...very disappointing for a 4 star hotel.
Comments: