Was locked out of my apartment, and called and the...

Was locked out of my apartment, and called and they said they would see if anyone is available. They called back and said, "sorry we don't have anyone available. Good luck." Didn't even offer to help at all in any way beyond trying to find someone readily available. In all honesty, if the company would have said, "we won't have anyone available for a few hours," I would have been fine with that, but to just straight out abandon someone in the way they did, in my opinion, was horribly unprofessional and unethical. This was the first time I called the company and is most definitely the last.