Called for 35 minutes no one would answer phone on...

Called for 35 minutes no one would answer phone on any extension.Needed to talk to archery dept finally got some one at gun dept put on hold then 10 minutes later comes back and says archery tech had to leave on family emergency.1 archery tech on a sat are you serious?I will be calling hoyt and complaining this store does not deserver to even sell hoyt.Also ive been in the store numerous times its like youre bothering them wanting to buy something.Last time I was in they had the high powered rifle range open what do I see 2 guys with gold plated ak pistols practicing for a drive by shooting.They couldn't pay me to shoot there.Im done with them no more archery or firearm business from me.If we are lucky they will go out of business before some one gets killed in the unsafe ranges.