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I actually bought my car in Peterborough, so not a...

I actually bought my car in Peterborough, so not at this dealership. I've had a few issues with the car, the latest being the telematics unit being knocked offline by the last over the air software update. After about a month of pushing by me and the original dealership, the Jaguar Customer Experience Centre eventually confirmed that the car needed to go into a main dealer for a reset of the telematics unit.
I called Beadles as I am now local to Watford and the whole process got a lot easier. They booked me in for the next slot available with no problem. A few days prior to the appointment a grouse decided to launch itself across the road in front of me. On a busy national speed limit road I couldn't avoid it safely and inevitably it caused some damage to the front grill. I called Beadles, they ordered in the part needed and added the fitting to my scheduled appointment, very accommodating. I dropped the car with them at 9am, got a call to say the work was complete at about 11am, and was able to pick it up at 1:30pm after it had been cleaned. Very happy with the service and would happily recommend Beadles based to this experience.

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