Alexi Valencia

Review of Sheraton Atlanta Hotel

Self-parking is $34 and on a deck which is a short...

Self-parking is $34 and on a deck which is a short walk from the hotel. An elevator in the parking deck should provide access to a walkway which leads directly to the hotel; this elevator was out of service when I arrived at 10pm. With no attendants to guide me, I walked out of the garage to the first hotel entrance to find a locked door and unanswered door buzzer. I had to walk a few hundred more yards (outside, in the dark, in downtown Atlanta) to another entrance, all the while lugging my bags, until I finally made it to an unlocked door which led to some remote wing of the hotel's conference hall. 5 minutes later I finally made it to the hotel lobby, where I was told that there had recently been a Legionnaires Disease outbreak in the hotel and that I could cancel and receive a full refund. Ugh. The rooms are dated and on the smaller side. The desk does not have convenient power receptacles for laptops/phones, and the glass surface is not conducive to using a computer mouse. The lone redeeming quality is the friendly front desk staff. Won't stay here again.