The one star for Customer Service: This my first...

The one star for Customer Service: This my first time shopping at Rooms to go, And it will be my last time. My furniture were delivered to me on 9/19, our sofa was missing the legs, customer service called and said sorry will send them to you, after two days we only received 4 legs instead of 8, had to call again to ask for other 4 legs.
We bought a QUEEN size bedroom, but we received a KING size mattress, we called three times and still the problem was not fixed, we had to visit the store twice to fix the issue, then they said they will send us the right mattress after a week.
The phone call did not work to fix the issue, had to drive to the store twice.
This review was left here after I received an email from Customer service saying leave us a feedback on Facebook.