Jim Kretz

Review of Basil Ford

I am disappointed with the service department this...

I am disappointed with the service department this evening. I arrived at 5:18pm requested an oil change and a state inspection. They took my truck and disappeared. My truck was not finished, paid for and me leaving until 7:24pm. And the service department was NOT busy. I don't know that I will ever be back for routine work. All that was wrong with my truck. . . A windshield wiper. . .