The place was elegant, clean, good customer servic...

The place was elegant, clean, good customer service. The bed was very comfortable and we had the most amazing view of Great America and could watch the fireworks from our room on the 10th floor. The star rating is down one because we were told it would included breakfast and we confirmed it that morning to find out where we were supposed to go. Oncw we arrived we were told we were not allowed to have breakfast. It was an issue such a hassle and just crappy. I'm not a breakfast eater anyway but it's the point we were told we would get breakfast and then when we went down there we were denied