Not the best experience this time. I know I've sta...

Not the best experience this time. I know I've stayed here before but don't remember if it was the as bad before. Hoping this is a one time thing. I stay at Marriott's all the time and am a Lifetime Titanium Member, and I know it may sound a little too spoiled, but I've gotten a little used to a specific experience. While I understand hotels can't provide an upgrade or a nice(r) room all the time, it feels nice to understand they tried, and I did not get that feeling when I checked in - the room was far, with construction on the way with the pleasure of inhaling paint fumes on the way there and back. And to top it, the lounge people were almost as if they're doing you a favor by providing you the access. While the door was open and they were chatting when I wanted to go in, they had to stand right in front of me (during a quiet time) and make me scan my card. While I understand they gotta do it, but they way they ask makes a difference. It was the same inside, when I wanted a drink, they had to brazenly tell me I gotta pay for it (guess many people don't know it). I understand they have to do it, but hospitality should figure in how they do it. I would get better service at the bar.

Guess I'm being a little too negative, but that's because this is not the service that I expect. Not if this was a one bad visit or there's something to do with this location