fifi la singe

Review of Kaplan Computers

I like Kaplan. I don't love it. I'd give it 3.5 ...

I like Kaplan. I don't love it. I'd give it 3.5 stars but I won't scrimp and downgrade them because they do a good job in the service department which is primarily what I use them for. I've never bought a computer or accessories there because their prices are a little nuts. UPSIDE: if there's a problem with my computer, this is where I'll go. I trust they'll make it right. DOWNSIDE is they charge - not exorbitant, but they're not for the budget minded. UPSIDE is maybe those prices allow them to pay people a decent wage which might be the case since they seem to stick around. DOWNSIDE is salespeople are surly and not particularly helpful if you're merely browsing, which I thought to do when I brought in my laptop for a fix. So................... its a 60/40 kind of situation. I tend to agree their hardware prices are a little delusional in terms of what they're selling. But it's local and I like patronizing local business. And if I were not a poor shlub, I'd buy my hardware with them because I'll tell you, it's a whole lot better than having to deal with Best Buy, which has gone entirely over the top corporate crazy. I figure how often does my computer needs fixing? So it's kind of okay. And I'd rather see Kaplan there when I drive by than not, or worse - another damned Best Buy. So there you have it.