I was surprised at the level of service that the h...

I was surprised at the level of service that the hotel staff has been able to achieve. The trip to Chicago Drake Hotel has made my family experience here absolutely phenomenal. I spoke with the Front Desk Manager Nicola who offered amazing support with a small issue we encountered and responded above and beyond our expectations to ensure our positive experience. If you strive for travel where customer service gives you the comforts of home with the elegance of kingship, then Drake may give you and your families that experience.

During the same visit, I spent a few minutes with Russell Menkes (General Manager Drake Hotel) and was impressed with his vision of customer service and the strides he and his staff are working through to provide a globally enriched experience for travelers both business and touring.

I encourage you to look the Drake as an option when looking at hotels to stay while in Amazing Chicago.