Kenneth Yap

Review of Stadsdeel Bos en Lommer, Amste...

Last left because it was too busy, too long waitin...

Last left because it was too busy, too long waiting time and too little staff. If I come back the following week it might be worse. Number 140 and number 105 has just been called .... pff there is my day off.

It is hard to understand why so many counters are unmanned. There will be a large staff shortage, but it creates a discrepant picture for the Amsterdam citizen.

The facial expression of people who come in and have a number to realize shortly afterwards that they have to wait two hours, is to say the least hilarious. Half of them sit down (if there is still seating) and wonder what they are going to do in the meantime and half leaves. It eases my pain a bit and I have decided to fill my waiting time.

I hope that the shortage of staff will be resolved quickly and that there will be a response to the growing Amsterdam, because it is extremely customer-unfriendly and unprofessional to keep everyone waiting so long.