took my 2017 Malibu in the get the oil changed and...

took my 2017 Malibu in the get the oil changed and to get two alerts that I received through On-Star checked out. The check in staff were all very helpful and courteous but the standout was Kim Hausmann. She walked me through everything from the check-in to getting a loaner to contacting me when the car was finished and telling me what the Tech's had found and repaired. Getting the car to the Tech's took some time due to the large volume of service work being done there but Kim told me to keep the loaner until the work was completed. All in all this was a very satisfactory and stress free experience thanks to Ms. Hausmann.