Julia Howland

Review of Allegiance

Allegiance representatives are the trifecta of rud...

Allegiance representatives are the trifecta of rude, clueless, and lazy. Every time I have called to get information on a very routine, common question I have received a different answer from a very rude customer "service" representative. I am shocked and totally disappointed by the poor quality of service this company provides. I intend to write a letter to the Better Business Bureau and to Allegiance complaining about the service I have received and identifying specific employees for particularly rude behavior (I'm looking at you, Laurie!). Not that any of us really have a choice in benefit management plans, but this one is particularly bad. be warned.