The good:

The good:
1. Fairly accommodating Staff
2. The rates seem good but you get what you pay for; pay the media images on the sight NO never mind
3. It takes about 2 minutes to get from a 5th floor room into Ocean waters
4.Its on the side of the beach which looks remind you of mob era Reno, I thought I stepped out a time capsule
5. Its a bit too far from the ferris wheel to walk with little ones but if you drive you have to deal with traffic and literally no stoplights to help
6. Breakfast buffet was decent
7 A/C worked very good

The Bad:
For starters this place is extremely poorly managed, it's a circus which I will detail. A $10 million dollar facelift to this place would make it a true destination resort commanding top dollar.

*My review is written based on my own expectations and determining factors when I selected a place.

1. There is no valet at all, parking is accross the street in a 7 story parking deck which often has transients lurking around

2. Once parked, you catch an elevator to the 4th floor, take a brisk walk through a skywalk, stroll through what can only be described as the motel part if the resort, which is a hot steamy weird smelling safari past rooms with a navy blue walkway carpet so dirty and stained I'd if my kids walked on it bare foot. Then you get to other elevators which will finally take you to you selected floor. If you don't have a lot of bags or mobility issues the stairs are literally significantly faster.

The rooms are small, beds are firm, shower heads are low on the wall (Im only 5'9) bathrooms have no ventilation fans so you're stuck with steam unless you choose to shower with the door open, you hear the plumbing pipes bubbling from you neighbors use and the flatscreens are literally what I believe to be 480 p.

As pictured Oceanview and Oceanfront are not interchangeable in this case so be sure to ask for exactly what you want.

The hottubs are not nearly as hot as they should be, your better off taking a hot shower. The Sauna is hit or miss, you have to track an employee down to get it unlocked and turned on which by the time it heats up... If it ever heated up its time to go.

The elevators are working on an insane system, they all severice all floors at all times which in this case means if you are not on the top of bottom floors you could wait forever for one. We took an employees advice and started pressing both up and down and hopping on the first oft crowded elevator available, and simply enduring the unnecessary trip until we could go back to the floor we needed.

The place is just in desperate need of restoration, and management, most parts are so dirty you wonder where you really are