Baby Gurl

Review of The Landmark Resort

We stayed in Ocean Front Suite with a Murphy bed I...

We stayed in Ocean Front Suite with a Murphy bed I called 5 times to get pillows and covers and they never came I finally called back to cancel it do to it was 1 a.m. in the morning and they told me that I have to get in line and have to wait it's not first come first serve and I told them that that was unacceptable however it was time for me to go to sleep my second complaint is on the restaurant I went downstairs from the 14th floor waited 30 minutes four five orders with my 11 year old I also asked for a kid's menu as soon as I arrived and the server came and poured me a kid's cup of milk I asked her for what and she said that's what I asked her to do and started arguing with me in front of my 11 year old my birthday is coming up and I was planning to return this August 25th does anyone have any recommendations of where I can stay other than this place I paid $500 for two nights and I would have been better staying at a smaller Hotel for the treatment that I did receive the first night we stayed in a different room we had a layover in the front desk manager told me when I call to ask when I can move that she would let me know it would be between 12 and 2 I went down front at 12 and she told me it could be up to 4 p.m. housekeeping was knocking at my door ready to completely clean my room for the next guest that's when the room service made it happen and we could move rooms at 1:30 this is so unacceptable and her attitude was awful and Unapologetic. We stayed August 10th thru 12th.