I needed to get some parts for my 2018 Honda Civic...

I needed to get some parts for my 2018 Honda Civic since I work on my own vehicles, already knowing the part numbers. Called ahead to make sure they have the parts I need in stock. Straight away was greeted on the phone with parts.
I ask to confirm if they would have some parts readily in stock for pickup soon and as I was giving the parts number, I was interrupted mid sentence with yeah we got it
After that I asked if they would have just a 18mm crush washer for the transmission drain bolt, and was again rudely interrupted with yeah we have it in stock.
Didn t even give me a pricing on anything, but then again I didn t even ask.
Since I ve work in a mechanic / garage workplace, I kinda somewhat understand the attitude. But come on, from a well known dealership?!?!