chantall stella Review of Frog Hollow
I originally gave a 5 star rating but I'm taking a...
I originally gave a 5 star rating but I'm taking a star away and here's why. My husband and I have been coming here for birthday's and anniversaries for the past 6 years. Yesterday July 2, at 7pm we came in for our 9 year anniversary and it was the first time that we were a bit disappointed. Nothing serious but consistency is key and that is the reason we have always came back. Yesterday our drinks which were 3 old fashions and 3 Jack Daniel's and pineapple were watered down. We could barely taste the alcohol. My husband had the old fashions and all 3 of them came looking different. One had a whole orange slice with cherries. The other one had nothing but a square ice cube in it. And the third one came with just an orange peel. Plus the drink lacked alcohol, which is what we are paying for. My drinks were the Jack and pineapple. They were tasting more like juice. These are the drinks we have always had from here and they have never been this way. So basically what I am saying is the drinks were not up to par at all. For appetizers we ordered the cut fries and the crab cake. Well we asked for the appetizers to come out together, but we didnt know that they were going to make the fries first and have them sit until the crab cake was done. Our waitress should have suggested we get the fries first because when our appetizers came the fries were cool and hard. Obviously the fries were made then sat there until the crab cake was done, becuase the crab cake was steaming fresh when it arrived at our table but the fries weren't. Dinner was amazing we both had the pork shoulder, smoke gouda mac and cheese and greens! We certainly still enjoyed as this is one of our favorite places to come to. We have brought people here from out of town and we love it. I dont know what was going on yesterday. It wasn't even busy. I've been here before when its super busy and yesterday wasn't. Hopefully our next time we wont have these issues but if we do I will be speaking to management because people spend good money here for things not to be consistent.
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