Asked this guy to build me a 5k custom system 16 d...

Asked this guy to build me a 5k custom system 16 days ago. I still don't even have a workable quote from them. Apparently they are flush with customers and don't need my business. Fair enough I'll go elsewhere, however it would have been nice if he'd told me he had no interest in selling my this system, I could have ordered from amazon and had it for xmas. Really shoddy service. Now I have to be nervous about the fact he has my credit card info..