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Kimberly Diego

3 years ago

The customer service at this hotel is top-notch. ...

The customer service at this hotel is top-notch. While I encountered subpar customer service at many other establishments while in London, this hotel truly bends over backwards for its guests. Also, I love "sexy light", watermelon smell, and the Radio bar is AWESOME! All the employees are sweet, entertaining, and accommodating.

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