Seb James

Review of Cotswold Water Park Four Pilla...

The meal and the music was good. It is a lovely ve...

The meal and the music was good. It is a lovely venue. However, I was disappointed by the poor customer service shown by the waiters (one tall one to be more specific) who ruined it for me. I went to pick up a glass of champagne because I thought it was a non-alcoholic drink and I get asked to show my ID which is fair enough but the waiter just stood there so rudely and tried to intimidate me and when I realised it was alcoholic he snatched my drink away and walked off. Also, my brother (who is 18) had ID and this waiter struggled to read it and understand his date of birth. Later on, I had a coke in my hand and I was drinking it and the same waiter came up to me and asked for ID and wouldn t leave me alone. It felt as if he was out to get me and it was very rude and did a similar thing as before except I gave my coke to an older cousin so this waiter would go away. Apart from this, the day was lovely and I would recommend it and I enjoyed the singing performance from the other waiters.