For the past 5 months I have on endless occasions ...

For the past 5 months I have on endless occasions tried to ring and book for a night out.
I have a gift voucher that my parents have purchased of whom have enjoyed many nights dinning themselves. The issue being they have been under renovations ( that is all good.. at times businesses have to improve/ upgrade, I understand that), but I have sent emails and left messages, not one reply!!! . Now you ring and the message bank is full!!!
A clear case of and I m fearful my parents have done there doe!!!
Rive St Kilda ... a very poor act and disgraceful.
This is dated 15/11/19