Not even worth a STAR. They don't even answer the...

Not even worth a STAR. They don't even answer the phone!!! I sat on hold for 20 minutes at 2pm on a Friday only to get no response. I let the phone ring 100 times.
DOES ANYBODY WORK HERE? WHAT A DISGRACE OF A GOVERNMENT SERVICE. CAN WE ASK THE GOVERNOR TO RE ASSIGN THE APPOINTED IDIOTS WHO WORK HERE.