4 years ago

HORRIBLE EXPERIENCE. I booked this hotel to get a ...

HORRIBLE EXPERIENCE. I booked this hotel to get a good nice sleep after finally having a night away from from my babies for the first time in 4 years. All I wanted to do was get a good night sleep. NOPE. I was given a room directly above a wedding going on in the hotel. Our room was vibrating because the music was so loud. We could hear every song blaring in our room & could hear every word the DJ was saying. I went to the front desk to request a new room. They claimed they didn t have anymore rooms and the only thing they offered me was earplugs. Needless to say, I did not get a good sleep and the service by the hotel for the inconvince was absolutely horrible & they couldn t care less. I was so disappointed they they didn t care about the noise or offer me anything for the horrible, loud, obnoxious noise we were left with late into the night. Not to mention the bedding was lumpy and uncomfortable! Horrible linens, actually the worst linens I have ever had in a hotel. The cheap Hilton we stayed in a few days before had nicer linens and was at least quite and cared about their guests! I will never stay at this hotel or recommend it to anyone again. You DEFINITELY don t get what you pay for staying at this hotel

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