Ric

Review of LeasePlan

1 star is actually too much.

1 star is actually too much.

Car returned 4 days earlier than original date, original date we were on vacation.
Car returned to the dealer, probably car picked up much later by lease plan.
But what just happened is actually unbelievable. Because we returned the car 4 days early, we still have to pay a fine of 24 euros.
Now it is not about 24 euros, but that such an organization wants to earn money with these practices because you return the car on time. Not months before !!!

Car returned to the dealer after 4 years, you suddenly receive an email that a 300 euro deductible has to be paid.
Small scratch on the door, less than a cm long, is too deep.
simply dissolve with a touch-up stick.
But ok according to the condition 150 euro excess.

There was a small dent in the rear screen, was also there. according to the condition no deductible for this dent. But to my surprise in the same rear screen, another dent and scratch. Upon return there was 1 dent and not another dent and scratch.

Had contact with Leasplan and indicate this, but unfortunately condition is condition.
Now I understand the condition and I stand behind it, but to make extra damage so to collect extra deductibles is just crime.

Car had 34000 km on the odometer and 4 years old.
If you go over your km bundle, you have to pay extra. However, if you are under your bundle, there is no compensation, no, just make extra damage to collect money.

I leased the car through ANWB private lease. ANWB must stop with Leasplan, ANWB should not want to cooperate with such an organization.