nygm

Review of Life Care Center of Palm Bay

Aside from nice surroundings, good PTs/OTs and pre...

Aside from nice surroundings, good PTs/OTs and pretty good food, this place is not even close to satisfactory. During my mother's stay she had issues with the phone and her meds. When I complained to Jason, ADON, I was given a long explanation about these issues. When I interrupted his lengthy explanation, I was told that I was being "confrontational". WOW - real professional!! To compound things, after complaining, my mother was given a series of cognitive "tests" without explanation. Also, they do not answer call bells in a timely manner (my mother was left on a bedpan for 1/2 hour!!). I guess they don't believe in management pitching in.