Shey E.

Review of Courtyard UAB By Marriott

I recently had a family member that has been at UA...

I recently had a family member that has been at UAB Hospital for quite a while. They are many hotels in the area, however, if needing a hotel I highly recommend this hotel. You will not beat the convenience from UAB and other downtown attractions! An elevator goes directly to the hotel from UAB parking garage, and the staff make sure there is no loitering or unsafe conditions (although that is not so much under their control)! In fact, many police patrols will stop by occasionally and speak with the staff while outside in a friendly manner. Although convenient I am adamant about customer service, and will forsake convenience for cleanliness and customer service. The staff at UAB Marriott gets 100 stars! The offerings for food and drink are adequately priced and vary from Starbucks to meals to alcohol offerings in the Bistro! The staff from housekeeping to the clerks are a pleasure and always professional and attentive! From the point of check in (not knowing how long I would be there) all of the staff knew my name on the very first night! I want to personally thank the housekeeping services, Tammy, Shawn, Kendrea, Johnathon, Tori, Lisa, Yvonne, and Patricia for their outstanding care and customer service! I hope I did not forget anyone because I have not encountered any subpar staff or treatment. I am not a difficult customer, but I have high expectations. If you are the same--this is the place for you! 5 STARS, DEFINITELY RECOMMEND, AND THIS IS WHAT KEEPS MARRIOTT THRIVING--EXPERIENCES AND SERVICE FROM STAFF THAT ARE PRESENT AT UAB MARRIOTT!