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Mijeong Kim

3 years ago

I am still stay here but this would be the last ti...

I am still stay here but this would be the last time stay in Hilton Brisbane.
In room dining was terrible. I know usually overnight menu cooked by night auditor but breads are burned and fries are overcooked, too hard and too salty. He did not bring me a aioli mayo which is on the menu. disappointed, and check in wait too much. treat every guest special is good thing but when waiting people is more than 5, please show some flexibilities, treat one guest special and made other 5 mad is not smart. never seen front office staff who takes more than 15 mins for one guest check in.

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