Marissa Walker

Review of Renaissance Charlotte South Pa...

Very poor service. Room was small compared to oth...

Very poor service. Room was small compared to other similar brand..even with an upgraded exec suite. Tub dirty..keys not ready and key machine down..no towels ready..no sheets for sofabed.spoke with manager Alex who tried to make excuses for poor service and did nothing. Not renaissance brand service.
Wont be coming to this location again.