We booked this vacation hoping to spend our 10th a...

We booked this vacation hoping to spend our 10th anniversary here. Things came up and we ended up having to cancel over a month before our arrival date. We were told that our refund should be back in 7 days.

After 10 days and still no refund, we called and they said they were delayed but would for sure be refunded within 14-28 days.

After a month we called again and they told us it was in processing. We received an email after 4 months of calling stating that we would not get any refund for the foreseeable future because they are broke. It s now been 6 months and we have not gotten our $2000 back. Beware before you book here and book with a more reputable resort.