John Boylan Review of Lexus of Nashvillle
For the record this dealership sold me a 2020 Lexu...
For the record this dealership sold me a 2020 Lexus ES that had over $12,000 worth of repairs done to it. The car had been apparently shot up and had a claim filed on the car. It was conveniently sent to a collision repair shot that didn t report to CarFax or AutoCheck. It was sold as a CERTIFIED vehicle when I purchased it. I would suggest staying away from this dealership because if they did it to me, they will do it to you. On a side note, when they realized they messed up they offered to cancel the deal like it never happened. They never admitted to any wrong doing but obviously they knew they messed up. They then sent the vehicle to auction after it was returned.
Update- Kyle thanks for your response. Unfortunately I should not have had to bring it to your attention since you all already knew the car had been shot up. Your store paid the claim on it. Also, I am glad to see someone at your store, you in this case, admitted you all made a mistake. The only thing I could get from your staff was you all were willing to cancel the deal but no admission of any wrong doing was ever given. Sometimes honesty is the best policy instead of hiding the facts. Good luck with your business. Thanks.
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