Took my computer in to have someone look at the fu...

Took my computer in to have someone look at the fuse and power supply and replace them. What a joke ! They have no standard power supply on hand, no fuses and no tech to work on them on site. All repairs are sent out to a 3rd party for estimates (2 week turn around on the estimate), then 2 week repair and return shipping ! You could end up spending upwards of 300 dollars for a 5 dollar fuse and 40 dollar power supply. Oddly enough, their website lists all those parts for sale individually for the public to buy. But none in the store! On top of all that, you need to make an appointment just to speak to someone in the repair dept. at the store. Thankfully, the H/P rep was in the store and got me a deal on a new computer. Also told me to ship the old one to H/P for repairs NO CHARGE !!! GEEK SQUAD is a joke !!