Crystal B

Review of Sheraton Riverside Hotel

We stayed 3 weeks ago and had an issue with our ro...

We stayed 3 weeks ago and had an issue with our room. We were able to see the 2 room options to move to. The head of housekeeping moved our belongings and walked our pup while we were in Louisville. She took her all over the hotel to meet the staff and on a walk. They were so good to us that we booked again this weekend! They pulled out all the stops! Treats for the kids and got to stay in the same upgraded room! Sheraton will definitely be our stay every time we visit southern Indiana!