Why is this hospital getting so many bad reviews??...

Why is this hospital getting so many bad reviews???...with typical PR response to the comments?..
Owner why is your hospital getting such devastating reviews after these important patients have spent so much of their time and hard earned money at your facility?...why do you have greedy incompetent doctors at your facility and how are you compensating patients for their terrible experience??
Is this your mission statement or are you just in the business of making cash over patients care and wellbeing??
You need some serious changes in your establishment and a much better HR and PR profile this is absolutely unacceptable in this day and age..
I would file a class action law suite for this amount of bad press on your standards and patient care you should be completely ashamed for treating People like this....