Watermelon Lover Nguyen

Review of Renaissance Richardson Hotel

I just come back from labor day weenkend staying a...

I just come back from labor day weenkend staying at Renaissance Richardson and here's my views:

Pro: nice looking lobby makes you feel it's worth the price but just the lobby. good breakfast buffett.

Con: very rude valet personel, wait for elevator forever, ugly green carpet, old sofa, dirty sofa pillow, stain on wall, no trash liners in their 3 waste baskets, dirty fridge. NO FREE WIFI. list goes on

Overall: I will never come back. not family friendly. I arrived at this hotel after 6 hours of driving and encounter a short tempered valet person (white and late thirty early forty) and got scold at and yelled at me like a dog. He did that to the van in front of me too. First time there so he should explain where to park the car to check in. The first person you meet at this "upscale" Marriott chain is someone yelling at you like you're not a human being. He does not have incentive to be nice because you pay for valet or self park anyway. I'm obviously upset because I treat people with respect and these is what I get. I have much better overall experience at Double Tree and Hyatt and many other places at half the price. Visit Addison/Richardson all the time but Never come back to this hotel.