Nikki Longenecker

Review of York County Assistance Office,...

They loose too many important paperwork. I had wen...

They loose too many important paperwork. I had went in February because of being promoted at work and getting a slight pay increase. I took paystubs and at the time I didn't know who my caseworker was and the lady at the front desk said to write my name and last 4 of my social on everything including the envelope and put it into the drop box. I did exactly that. I never received a letter or call about being cut off so I assumed everything was ok. I get a letter in June requesting more paystubs and I did that. Now I got a letter stating that I owe money for fraud. I went in there to appeal it because I did report my income change and they said they have no record of receiving the paperwork in February. It's not my fault it got misplaced. I don't feel I should have to pay. Now they scan paperwork through which is a good idea but there must have been too many paperwork lost for them to start this.