Delaney Largo

Review of Affinity property management -...

I have never had so much trouble with a rental man...

I have never had so much trouble with a rental management company in my entire life. I have been trying to get a hold of someone in regards of renewing my lease for a 3rd year as this is all that my partner and I can afford post pandemic. I have been trying to contact someone since May about getting our lease renewed. At one point we were told by someone subbing in my leasing office that we would receive the new lease electronically through our portal at the begging of July. Our lease ends in TWO DAYS and I have been calling and leaving voicemails incessantly since July 6th. Not a single person has reached out to me. Today I finally was able to catch another sub in my office who told me nothing has been submitted for our renewal and there was no copy of the new lease in our file (she thought we had been renting month to month) Luckily I had the lease saved on my end however when I went back to give her the new copy she was gone. She also informed me that our original manager took a leave of absence and hasn't come back since FEBRUARY. I am completely appalled at how this situation has been handled and can not fathom what they might do to us if this situation isn't fixed by the 28th. I need to stay in this apartment another year until we get back on our feet but after that I will never be renting from this property group again.