Jerry Tiano

Review of Arthritis Northwest

Wow, Attitude from a doctors assistant. You call a...

Wow, Attitude from a doctors assistant. You call and you get nothing but a recording. I had a question for my doctor after my initial visit, had to leave a message, call returned the following day and was sternly advised by the assistant that the doctor does not take questions or return phone calls from patients and must make an appointment to speak with the doctor. Imagine paying over 400 dollars for an initial consultation and told that I had to make an appointment for a visit with the doctor to ask a question. Apparently questions have a price as well.
There is something wrong when recordings dominate the landscape of a medical organization and the doctor's assistant wields the sole control between patient and doctor.
In all my years of seeing doctors, I have never encountered a medical practice so aloof and disinterested.
I liked the doctor but if this is how this consortium of doctors operates, I have no use for it.