I don't even want to give it the one star. I've w...

I don't even want to give it the one star. I've waited on the customer support line for 20+ minutes each time every time I called (2-3 times in a week). The email reply took weeks and I think I only got an answer because I was practically crying thru cyberspace to beg them to talk to me. I'm going to the office in person and hopefully they have actual employees instead of a phone loop. If you don't HAVE to deal with this organization, spare yourself.