Dinda Padmasana Review of Hercules Moving Systems
Hercules moving system has a great customer servic...
Hercules moving system has a great customer service that will call you and follow up with you almost every day to earn your business, but their customer service during the move and afterward is horrible. The driver claimed that he had to do a long distance carry to carry my furniture to my apartment and charged me $500 on the spot or else he wouldn't take my furniture. He claimed that the distance was 200 ft at first, then 250 ft, then 350 ft, then 425 ft. I google mapped and also used a distance app on my phone and the distance is only 150 ft of which 75 ft was supposed to be free. I felt ripped off by this company and getting my money back is not easy at all and customer service is not good at all, they kept the delivery portion of the receipt and claimed that the driver is en-route. All lame excuses. My furniture also came with a lot of dents, scratches, and chips. Not a very happy customer.
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