Tina Lyons Review of Jim Butler Chevrolet
Your dealership needs to be better with communicat...
Your dealership needs to be better with communication. We got our trunk serviced at a Chevy dealership closer to our home and they were the ones to let us know we have free oil changes. We didn't get a free tank of gas or any oil changes with our purchase. When we bring in our vehicle, we were over by 39 miles. Manager let us know that our oil changes expired even though we had no clue they even existed. Sure, we got service emails but none of them stated they were complimentary or else we would have saved money and brought our vehicle in during the almost two years we owned our vehicle. Manager was very rude when I spoke to him saying "we don't have access to Dobbs' information"...well clearly wouldn't think Chevy would. Brian Andrews was a great salesman and very kind, but the service department was piss poor and cold.
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