Tim M

Review of Honda Universe

High prices and pushy sales techniques.

High prices and pushy sales techniques.

Called to inquire about a pre-owned vehicle on the website and the salesperson started pumping me for information (last name, phone number, email, and what time I would come in that day) before I could ask a single question. Then when I asked about price, due to a near-identical vehicle (same year, model, and approx mileage) being offered for sale at another dealer for $2500 less, a manager got on the phone and was unwilling to have a discussion about it - he couldn't get me off the phone fast enough... Since when do car dealers get offended about trying to negotiate a price?

I'm happy to take my cash offer elsewhere, I was simply trying to avoid a 1 hour round trip drive to the other dealer. And I happen to know, courtesy of Carfax, the same exact vehicle had been for sale just down the street at Larson Ford for $2000 less (and didn't sell there for that price) before Honda Universe presumably did a swap to get it in their inventory.