Absolutely loved the Drs and nurses at the clinic....

Absolutely loved the Drs and nurses at the clinic. My husband is an athlete and had a torn labrum repaired. I gave them 3 stars because dealing with things concerning insurance/workers comp has been a very frustrating experience. My husband has been attempting to work with an incompetent lady named DENISE who really needs to be educated on how to do her job. My husband was trying to make a follow-up appointment with this clinic through workers comp. He was told that HE needed to figure out if the appointment would be covered by workers comp so he spent DAYS trying to track down his medical record # and insurance information (this meant calling his past trainers and insurance company who would not return his calls) only to finally get a hold of DENISE again to have her tell him she already had that information and she was able to obtain it in mere minutes on her computer. My husband had to cancel his follow-up appointment during the period of time he was attempting to find information that DENISE already had and was told today by her that now she s unsure he will be able to get an appointment before his workers comp runs out. She has made no effort to apologize for her mistakes and the wasting of my husbands time.