L

Lisa Siroti

3 years ago

We attempted to address our concerns with the mana...

We attempted to address our concerns with the management of this place, but unfortunately the response we received was to get some complimentary services and when I responded that we wouldn't be coming back silence was our response. Trust me we didn't want to stay at this place twice. Once was enough.

First of all, the food in the restaurant is not good. Lavendar Cornish Hen tasted like perfume - nothing subtle about this dish. Desserts were even lousy. Sides terrible. Whoever is supervising the kitchen doesn't taste the food - the food was terrible. The room we got was the best they had to offer and most expensive with unpainted spackled ceiling, no curtains on the bathroom windows, filthy bath tub and the room was so hot when we arrived as someone Left the gas fire place on it had to be 100 degrees in the room. When we asked for assistance the registrar who appeared to be the only person available said "I don't know anything about these things" and so collectively we figured it out and had to literally put our hands in the fire to turn the switch off. Couldn't turn the air conditioner on as that didn't work. This place looked so promising but was
h o r r I b l e. Complimentary breakfast inedible. We ordered toast which came ten minites after we got our food which was also at the same time we walked out. How they stay in business and have such poor customer service on top of it beats me.

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