Set up a meeting with Peter Fin,customer renewal m...

Set up a meeting with Peter Fin,customer renewal manager,for 4 o'clock,finished work a little earlier so I came in sooner. Asked the receptionist as per his request thru email up on arrival to let him know I'm there; the receptionist looks at me,pauses,then asks one her co-workers if Peter is in....I realise something is amiss....nevertheless she onquiers further and upon coming back she tells me that he is! Wonderful news! A few mins later a gentleman named Serge comes out and asks how can he assist me,i look at him and tell him I am waiting for a Peter Fin. He says that he does not meet with people personally and he merely sets up appointments with them and then passes them off to a sales consultant....hmmm,interesting. I tell him how unprofessional that sounds then he tells me that that's how the business is! Okay,I ask for the manager of the dealership and he goes and looks for one....a few mins later a gentleman claiming to be the new car sales manager comes up and asks me how he can assist me,I tell him that I set up a meeting with Peter Fin,I show him the emails,and I'm now passed off to a sales rep without even seeing the guy...I told them that this practice is professional and disrespectful!
If I make an appointment with a dentist then show up and the dentist sends his assistant to help me....guess what!? Nooo! I set up an appointment with the dentist!!
Midtownt Honda,this practice is completely unprofessional and disrespectful,I came in with hopes of getting a new car but this so called manager is ruining your image!
No wonder people nowadays go out of the GTA because they are bwing treated like cattle by you guys!
I'll be following suit and driving to a small Honda dealership outside of this city,it's disgusting what you guys have become!!!