Bought storm windows and they where installed inco...

Bought storm windows and they where installed incorrectly according to manufactures specifications. Matthew has come out numerous times to resolve the issue however has failed to do so. They installed storms with silcon which is detrimental to old historic homes as it does not allow for the storm window to be removed. They charge full prices however you get homedepot services

REPLY TO OWNERS COMMENTS:
The rep COULD NOT explain how the water was entering the storm window! It had all the windows inspected by Architecture who wrote a report detailing how it was incorrect installed. Your rep(Frank Curreri ) said the report was trash, that was his opinion and I hardly think the association of Architecture would think much about his comments. You came to the premise NUMEROUS times and where not able to fix the problems. Now I am left with a drafty house after paying your firm nearly 10 000 for storm windows which let moisture into the house