Simon Kempeneers

Review of LeasePlan

Very dubious practices: car ordered in February. A...

Very dubious practices: car ordered in February. After calling several times when the car is delivered, each time a different person on the line, always the same answer: "we don't know". In the meantime, I have had direct contact with the manufacturer, which is evident in their file: Leaseplan has indicated that the car can only be released on October 7. In the meantime, no possibility whatsoever to raise this with Leasplan. Only those same sales people who only say understandingly "how annoying for you" but otherwise do not offer any solution.